Remember when “Military Intelligence” was the oxymoron joke of the day? Over the years customer service has become the new king of a contradiction in terms. So much so that CNBC is presenting a new documentary on Thursday, January 5 (9pm ET, check your local listings), “Customer (Dis)Service,” which “takes viewers right to the heart of [...]
An Open Internet: The Last, Best Hope for Independent Producers – Monday, March 13, 2011 Net Neutrality has been an ongoing issue, one that Senator Al Franken has embraced full force. At SXSW Interactive 2011, Senator Franken started Monday, March 13 with his signature sense of humor laden with highly unsetting information about the future [...]
Social networks have had an influence on all areas of business, and for both job seekers and recruiters alike, it has been changing the way people are hired and even retained in their jobs. LinkedIn has been known as the defacto standard for employers and recruiters to get to know the applicant beyond the resume, [...]
I’ve been providing marketing services for a while now. The majority of my clients have come to me via word of mouth, which has been wonderful and has made me very grateful. Getting work has never been a problem, thankfully. While focusing on my client’s websites, I’ve neglected my own online business identity. Not good. [...]
That’s the tagline for SXSW. And it couldn’t be more true. In 2007, which was my sixth time covering SXSW, I finally went for the gold, or should I say, the Platinum. This meant that I was part of Interactive discussions, announcements, panels and parties, along with Film and Music. Interactive was an eye-opener for [...]
Kim Owens has been a freelance digital marketing strategist for over 14 years, with clients ranging from small businesses to large organizations across numerous market sectors. Read more About Kim
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